Clinics and medical offices
Books, confirms or reschedules appointments without tying up the front desk.
An AI voice agent is a phone assistant that answers calls in a natural voice, understands what the caller needs and acts on it: it answers questions, takes details or books an appointment in your calendar. It works 24 hours a day and keeps a record of every conversation.
Books, confirms or reschedules appointments without tying up the front desk.
Handles callers responding to a listing, asks the basics and passes the details to an agent.
Answers when the team is busy or after hours, so no call goes unanswered.
We review your most common calls and decide what the agent handles and what goes to your team.
We build the knowledge base and connect it to your calendar and phone number.
We run internal tests and adjust answers before opening it to the public.
We activate the number and review the first conversations with you to fine-tune.
We recommend the agent introduce itself as a virtual assistant. It’s more honest, and people accept it well when it solves things quickly.
Yes. You can forward calls to the agent all the time, only after hours or only when nobody picks up.
It takes the caller’s details and notifies your team, or transfers the call if someone is available.
Yes. Besides development, telephony and voice providers charge per minute of call time. We estimate it from your volume before we start.
Tell us how many calls you get and what people ask, and we’ll tell you what a voice agent can handle.
Prefer to reach out directly? WhatsApp +52 228 124 1356 · contacto@firewallsoluciones.com.mx