Shops and retailers
Answers stock, prices, shipping and payment questions, and takes simple orders.
An AI WhatsApp chatbot is an assistant that replies to customer messages using your business information: products, prices, hours, availability and policies. When a conversation needs a person, it hands it to your team with the full context.
Answers stock, prices, shipping and payment questions, and takes simple orders.
Shares courses, schedules, fees and enrollment details, and books visits.
If your team answers the same ten questions all day, the chatbot handles them and leaves the rest to your team.
We collect your catalog, prices, policies and the questions you get most.
We define the tone, the answers and when a person should step in.
We activate WhatsApp Business API and the chat on your website.
During the first weeks we review conversations and fix what’s needed.
Yes, it can be migrated to WhatsApp Business API. During migration the number stops working in the regular app, so we plan it with you.
We set it up to answer only with the information we give it. If it doesn’t know something, it says so and hands off to your team.
From a document or spreadsheet you control. Changes show up without touching code.
Yes. Meta charges per conversation depending on type and country. We explain the costs based on your volume before we start.
Tell us what people ask you on WhatsApp and we’ll show you how a chatbot would handle it.
Prefer to reach out directly? WhatsApp +52 228 124 1356 · contacto@firewallsoluciones.com.mx